.tools-wrap{width:100%;max-width:var(--wrap);margin-inline:auto;padding-inline:24px}.tools-intro{padding-top:88px;text-align:center}.tools-intro h1{margin:0;font-family:var(--font-display);font-size:clamp(32px,5.6vw,52px);font-weight:500;letter-spacing:-.04em;line-height:1.06}.tools-intro .sub{margin:12px auto 0;max-width:640px;color:var(--muted);font-size:clamp(15px,2.2vw,18px);line-height:1.6}.tools-section{margin-top:40px}.tools-section:last-of-type{margin-bottom:88px}.tools-section-title{margin:0 0 16px;font-family:var(--font-display);font-size:clamp(22px,3vw,28px);font-weight:500;letter-spacing:-.03em;text-align:center}.tools-grid{margin:40px auto 88px;display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,360px));justify-content:center;gap:16px}.tools-grid-section{margin:0 auto}.tool-card{display:flex;flex-direction:column;gap:10px;padding:24px;border:1px solid var(--line);border-radius:20px;background:var(--surface);transition:transform .14s ease,border-color .14s ease}.tool-card:hover{transform:translateY(-2px);border-color:color-mix(in srgb,var(--accent) 55%,transparent)}.tool-card-title{display:flex;align-items:center;gap:12px}.tool-icon{flex:none;display:inline-flex;width:40px;height:40px}.tool-icon svg{width:100%;height:100%;display:block}.tool-card .name{font-size:18px;font-weight:700;letter-spacing:-.02em;line-height:1.25}.tool-card .desc{color:var(--muted);font-size:14.5px;line-height:1.55;flex:1}.tool-card .go{margin-top:6px;font-size:14px;font-weight:700;color:var(--accent-ink)}.tool-layout{padding-top:88px;padding-bottom:8px}.tool-layout .crumb{margin:0;font-size:13.5px;font-weight:600;color:var(--faint)}.tool-layout .crumb a:hover{color:var(--ink)}.tool-hero{max-width:720px}.tool-hero h1{margin:10px 0 0;font-family:var(--font-display);font-size:clamp(30px,5vw,46px);font-weight:500;letter-spacing:-.035em;line-height:1.08}.tool-hero .sub{margin:12px 0 0;color:var(--muted);font-size:clamp(15px,2vw,17.5px);line-height:1.6}.qr-tool{margin-top:28px;padding:22px;border:1px solid var(--line);border-radius:22px;background:var(--surface)}.qr-tool-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(220px,.85fr);gap:22px;align-items:stretch}.field-label{display:block;font-size:13px;font-weight:700;letter-spacing:.02em;color:var(--ink)}.field-input{margin-top:8px;width:100%;padding:13px 14px;border:1px solid var(--line-strong);border-radius:14px;background:#fff;color:var(--ink);font:inherit;font-size:15px}.field-input:focus{outline:2px solid color-mix(in srgb,var(--accent) 45%,transparent);outline-offset:1px;border-color:color-mix(in srgb,var(--accent) 55%,var(--line-strong))}.score-tool .field-input{height:36px;padding:0 12px;border-radius:10px;font-size:14px;box-sizing:border-box}.score-tool select.field-input{padding-right:28px}.field-hint{margin:10px 0 0;font-size:13px;color:var(--faint);line-height:1.45}.field-error{margin:10px 0 0;font-size:13.5px;font-weight:600;color:#b42318}.qr-tool-actions{margin-top:16px;display:flex;flex-wrap:wrap;gap:10px}.qr-preview-stack{display:grid;grid-template-columns:minmax(0,1fr) 64px;gap:12px;align-items:stretch;min-height:260px}.qr-style-rail{display:flex;flex-direction:column;gap:8px;padding:4px 0;overflow-y:auto;max-height:320px;scrollbar-width:thin}.qr-style-btn{flex:none;width:56px;height:56px;padding:5px;border:1.5px solid var(--line);border-radius:14px;background:#fff;cursor:pointer;transition:border-color .14s ease,box-shadow .14s ease,transform .14s ease}.qr-style-btn:hover{border-color:color-mix(in srgb,var(--accent) 45%,var(--line));transform:translateY(-1px)}.qr-style-btn.is-selected{border-color:var(--accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--accent) 22%,transparent)}.qr-style-swatch{position:relative;display:block;width:100%;height:100%;border-radius:9px;background:var(--swatch-bg, #fff);overflow:hidden}.qr-style-swatch .dot{position:absolute;width:5px;height:5px;border-radius:999px;background:var(--swatch-fg, #222)}.qr-style-swatch .d1{top:18px;left:18px}.qr-style-swatch .d2{top:18px;left:26px}.qr-style-swatch .d3{top:26px;left:18px}.qr-style-swatch .finder{position:absolute;width:12px;height:12px;border:2.5px solid var(--swatch-corner, #222);border-radius:3px;box-sizing:border-box}.qr-style-swatch .finder:after{content:"";position:absolute;inset:2px;background:var(--swatch-corner, #222);border-radius:1px}.qr-style-swatch .f1{top:4px;left:4px}.qr-style-swatch .f2{top:4px;right:4px}.qr-style-swatch .f3{bottom:4px;left:4px}.qr-tool-preview{position:relative;display:flex;align-items:center;justify-content:center;min-height:260px;border-radius:18px;border:1px solid var(--line);background:#fff;padding:18px;overflow:hidden}.qr-preview-image{width:min(100%,280px);height:auto;border-radius:12px;background:#fff;transition:filter .18s ease,transform .18s ease}.qr-tool-preview.is-placeholder .qr-preview-image{filter:blur(5px);transform:scale(1.03)}.qr-preview-label{position:absolute;inset:0;z-index:1;display:none;align-items:center;justify-content:center;margin:0;padding:24px;text-align:center;font-size:14.5px;font-weight:700;letter-spacing:-.015em;line-height:1.35;color:var(--ink);pointer-events:none;background:color-mix(in srgb,#fff 42%,transparent)}.qr-tool-preview.is-placeholder .qr-preview-label{display:flex}.tool-steps{margin:56px 0 0;padding:0;list-style:none;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.tool-step{padding:18px 18px 20px;border-radius:18px;border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 86%,var(--bg))}.tool-step .num{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:999px;background:color-mix(in srgb,var(--accent) 14%,#fff);color:var(--accent-deep);font-size:13px;font-weight:800}.tool-step h3{margin:12px 0 0;font-size:16px;font-weight:700;letter-spacing:-.02em}.tool-step p{margin:8px 0 0;color:var(--muted);font-size:14.5px;line-height:1.55}.tool-section{margin-top:64px;padding-bottom:8px}.tool-section h2{margin:0;font-family:var(--font-display);font-size:clamp(24px,3.4vw,34px);font-weight:500;letter-spacing:-.03em}.tool-section .lead{margin:10px 0 0;max-width:560px;color:var(--muted);font-size:16px;line-height:1.55}.feature-grid{margin-top:22px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.feature-card{padding:18px;border-radius:18px;border:1px solid var(--line);background:var(--surface)}.feature-card h3{margin:0;font-size:16px;font-weight:700}.feature-card p{margin:8px 0 0;color:var(--muted);font-size:14.5px;line-height:1.55}.tool-faq{margin-top:18px;display:grid;gap:10px}.tool-faq details{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:14px 16px}.tool-faq summary{cursor:pointer;font-weight:700;letter-spacing:-.015em;list-style:none}.tool-faq summary::-webkit-details-marker{display:none}.tool-faq details p{margin:10px 0 0;color:var(--muted);font-size:14.5px;line-height:1.55}.tool-faq .faq-answer{margin-top:10px}.tool-faq .faq-answer p{margin:0 0 .75rem;color:var(--muted);font-size:14.5px;line-height:1.6}.tool-faq .faq-answer p:last-child{margin-bottom:0}.tool-faq .faq-answer a{color:var(--accent-ink);font-weight:700}.tool-faq .faq-answer a:hover{text-decoration:underline}.tool-faq .faq-answer strong{color:var(--ink);font-weight:700}.tool-note{margin:28px 0 72px;padding:16px 18px;border-radius:16px;border:1px solid color-mix(in srgb,var(--accent) 22%,var(--line));background:color-mix(in srgb,var(--accent) 6%,#fff);color:var(--ink);font-size:14.5px;line-height:1.55}.tool-note a{color:var(--accent-ink);font-weight:700}.score-tool{margin-top:28px;padding:22px;border:1px solid var(--line);border-radius:22px;background:var(--surface)}.score-tool-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(220px,.85fr);gap:22px;align-items:stretch}.score-tool-form{display:flex;flex-direction:column;min-height:0}.score-formula{margin:0 0 14px}.score-fields{display:grid;gap:14px}.score-fields[hidden],.csat-scale-block[hidden],.nps-bucket-grid[hidden],[data-csat-panel][hidden],[data-nps-panel][hidden]{display:none!important}.score-fields-5{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}.score-fields-goal{margin-top:16px;grid-template-columns:repeat(2,minmax(0,1fr))}.pair-rows{display:grid;gap:8px;margin-bottom:12px}.pair-row-head,.pair-row{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,.9fr) minmax(0,.9fr) 36px;gap:8px;align-items:center}.pair-row-head-2,.pair-row-2{grid-template-columns:minmax(0,1fr) minmax(0,1fr) 36px}.pair-row-head{padding:0 2px;font-size:12px;font-weight:650;letter-spacing:.02em;color:var(--muted)}.pair-row .field-input{margin-top:0}.pair-remove{width:36px;height:36px;padding:0;border:1px solid var(--line-strong);border-radius:10px;background:#fff;color:var(--muted);font-size:18px;line-height:1;cursor:pointer}.pair-remove:hover{color:var(--ink);border-color:var(--line-strong)}.pair-add{margin-top:2px;padding:10px 14px;border-radius:11px;font-size:14px}.csat-controls{display:grid;gap:14px;margin-bottom:18px}.score-mode{margin:0;padding:0;border:0;display:flex;flex-wrap:wrap;gap:12px 18px;align-items:center}.score-mode legend{margin:0 0 8px;width:100%}.score-mode-option{display:inline-flex;align-items:center;gap:8px;font-size:14.5px;font-weight:600;color:var(--ink);cursor:pointer}.score-mode-seg{margin-bottom:16px}.score-mode-seg .seg-track{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:3px;width:100%;max-width:420px;padding:3px;border-radius:11px;border:1px solid var(--line);background:var(--surface-2)}.score-mode-seg .seg-track-2{grid-template-columns:repeat(2,minmax(0,1fr));max-width:280px}.score-mode-seg .seg-option{position:relative;margin:0;cursor:pointer}.score-mode-seg .seg-option input{position:absolute;inset:0;opacity:0;margin:0;cursor:pointer}.score-mode-seg .seg-option span{display:flex;align-items:center;justify-content:center;min-height:30px;padding:0 8px;border-radius:8px;color:var(--muted);font-size:12.5px;font-weight:700;letter-spacing:-.01em;transition:background .14s ease,color .14s ease,box-shadow .14s ease}.score-mode-seg .seg-option:hover span{color:var(--ink)}.score-mode-seg .seg-option:has(input:checked) span,.score-mode-seg .seg-option input:focus-visible+span{background:#fff;color:var(--ink);box-shadow:0 1px 2px #0000000f}.score-mode-seg .seg-option input:focus-visible+span{outline:2px solid color-mix(in srgb,var(--accent) 45%,transparent);outline-offset:1px}.csat-industry{max-width:420px}.csat-scale-block{margin-top:2px}.csat-scale-head{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 16px;margin-bottom:12px}.csat-scale-hint{margin:0;color:var(--muted);font-size:13.5px;line-height:1.4}.csat-scale-legend{margin:0;display:inline-flex;align-items:center;gap:7px;color:var(--accent-ink);font-size:12.5px;font-weight:700;letter-spacing:-.01em}.csat-scale-legend .dot{width:8px;height:8px;border-radius:3px;background:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 18%,transparent)}.score-result{display:flex;flex-direction:column;justify-content:center;min-height:260px;padding:22px;border-radius:18px;border:1px solid var(--line);background:color-mix(in srgb,var(--accent) 7%,#fff);box-sizing:border-box}.score-result-empty{margin:0;color:var(--faint);font-size:15px;font-weight:600;text-align:center}.score-result-unit{margin:0;font-size:13px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--accent-deep)}.score-result-score{margin:8px 0 0;font-family:var(--font-display);font-size:clamp(36px,5vw,52px);font-weight:500;letter-spacing:-.04em;line-height:1.05;color:var(--ink)}.score-result-detail{margin:12px 0 0;color:var(--muted);font-size:14.5px;line-height:1.5}.score-result-note{margin:10px 0 0;color:var(--ink);font-size:14.5px;line-height:1.5}.score-result-stats{margin-top:16px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.score-result-stats .stat{padding:10px 12px;border-radius:12px;border:1px solid color-mix(in srgb,var(--line) 80%,transparent);background:#fff}.score-result-stats .stat-label{display:block;font-size:11.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--faint)}.score-result-stats .stat-value{display:block;margin-top:4px;font-size:16px;font-weight:700;letter-spacing:-.02em;color:var(--ink)}.score-result-benchmark{margin:12px 0 0;padding:10px 12px;border-radius:12px;background:color-mix(in srgb,var(--accent) 12%,#fff);color:var(--accent-deep);font-size:14px;font-weight:600;line-height:1.45}.score-tool-actions{margin-top:18px}.score-rating-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}.score-rating-grid-7{grid-template-columns:repeat(7,minmax(0,1fr));gap:8px}.score-rating-cell{display:flex;flex-direction:column;align-items:center;gap:6px;margin:0;padding:12px 8px 10px;border-radius:16px;border:1px solid var(--line);background:linear-gradient(180deg,#fff,color-mix(in srgb,var(--surface-2) 55%,#fff));text-align:center;cursor:text}.score-rating-cell:focus-within{border-color:color-mix(in srgb,var(--accent) 55%,var(--line));box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 16%,transparent)}.score-rating-num{display:block;font-family:var(--font-display);font-size:22px;font-weight:500;letter-spacing:-.03em;line-height:1;color:var(--ink)}.score-rating-tag{display:block;font-size:10.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--faint)}.score-rating-input{width:100%;height:32px;margin-top:2px;padding:0 6px;border-radius:9px;border-color:color-mix(in srgb,var(--line-strong) 70%,transparent);background:#fff;text-align:center;font-variant-numeric:tabular-nums;font-weight:700;font-size:14px;box-sizing:border-box;appearance:textfield;-moz-appearance:textfield}.score-rating-input::-webkit-outer-spin-button,.score-rating-input::-webkit-inner-spin-button{-webkit-appearance:none;margin:0}.score-rating-input:focus{outline:none;border-color:color-mix(in srgb,var(--accent) 50%,var(--line-strong))}.score-rating-cell.is-satisfied{border-color:color-mix(in srgb,var(--accent) 42%,var(--line));background:linear-gradient(180deg,color-mix(in srgb,var(--accent) 10%,#fff),color-mix(in srgb,var(--accent) 5%,#fff))}.score-rating-cell.is-satisfied .score-rating-num,.score-rating-cell.is-satisfied .score-rating-tag{color:var(--accent-ink)}.score-rating-cell.is-satisfied .score-rating-input{border-color:color-mix(in srgb,var(--accent) 28%,var(--line));background:#fff}.nps-mode{margin-bottom:16px}.nps-bucket-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.nps-bucket{display:flex;flex-direction:column;gap:4px;margin:0;padding:14px 14px 12px;border-radius:16px;border:1px solid var(--line);background:#fff;cursor:text}.nps-bucket-kicker{font-size:11.5px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--faint)}.nps-bucket-title{font-size:16px;font-weight:800;letter-spacing:-.02em;color:var(--ink)}.nps-bucket-desc{margin-bottom:8px;font-size:12.5px;color:var(--muted);line-height:1.35}.nps-bucket .score-rating-input{margin-top:2px}.nps-bucket.is-detractor{border-color:color-mix(in srgb,#b45309 28%,var(--line));background:color-mix(in srgb,#b45309 6%,#fff)}.nps-bucket.is-detractor .nps-bucket-kicker,.nps-bucket.is-detractor .nps-bucket-title{color:#9a3412}.nps-bucket.is-passive{border-color:color-mix(in srgb,#a16207 25%,var(--line));background:color-mix(in srgb,#a16207 5%,#fff)}.nps-bucket.is-passive .nps-bucket-kicker,.nps-bucket.is-passive .nps-bucket-title{color:#854d0e}.nps-bucket.is-promoter{border-color:color-mix(in srgb,var(--accent) 42%,var(--line));background:color-mix(in srgb,var(--accent) 7%,#fff)}.nps-bucket.is-promoter .nps-bucket-kicker,.nps-bucket.is-promoter .nps-bucket-title{color:var(--accent-ink)}.score-rating-grid-11{grid-template-columns:repeat(11,minmax(0,1fr));gap:6px}.score-rating-cell.is-nps-detractor{border-color:color-mix(in srgb,#b45309 28%,var(--line));background:color-mix(in srgb,#b45309 6%,#fff)}.score-rating-cell.is-nps-detractor .score-rating-num,.score-rating-cell.is-nps-detractor .score-rating-tag{color:#9a3412}.score-rating-cell.is-nps-passive{border-color:color-mix(in srgb,#a16207 25%,var(--line));background:color-mix(in srgb,#a16207 5%,#fff)}.score-rating-cell.is-nps-passive .score-rating-num,.score-rating-cell.is-nps-passive .score-rating-tag{color:#854d0e}.score-rating-cell.is-nps-promoter{border-color:color-mix(in srgb,var(--accent) 42%,var(--line));background:color-mix(in srgb,var(--accent) 7%,#fff)}.score-rating-cell.is-nps-promoter .score-rating-num,.score-rating-cell.is-nps-promoter .score-rating-tag{color:var(--accent-ink)}.nps-score-legend{gap:10px;color:var(--muted);font-weight:600}.nps-score-legend .swatch,.nps-bar-legend .swatch{display:inline-block;width:8px;height:8px;border-radius:2px;vertical-align:middle}.nps-score-legend .swatch.is-detractor,.nps-bar .seg.is-detractor,.nps-bar-legend .swatch.is-detractor{background:#c2410c}.nps-score-legend .swatch.is-passive,.nps-bar .seg.is-passive,.nps-bar-legend .swatch.is-passive{background:#ca8a04}.nps-score-legend .swatch.is-promoter,.nps-bar .seg.is-promoter,.nps-bar-legend .swatch.is-promoter{background:var(--accent)}.nps-breakdown{margin-top:14px}.nps-bar{display:flex;width:100%;height:12px;overflow:hidden;border-radius:999px;background:color-mix(in srgb,var(--line) 70%,#fff)}.nps-bar .seg{display:block;height:100%;min-width:0}.nps-bar-legend{margin:10px 0 0;padding:0;list-style:none;display:flex;flex-wrap:wrap;gap:8px 14px;font-size:12.5px;font-weight:600;color:var(--muted)}.nps-bar-legend li{display:inline-flex;align-items:center;gap:6px}.benchmark-grid{margin-top:22px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.benchmark-card{padding:16px;border-radius:16px;border:1px solid var(--line);background:var(--surface)}.benchmark-range{margin:0;font-family:var(--font-display);font-size:20px;font-weight:500;letter-spacing:-.02em;color:var(--ink)}.benchmark-label{margin:6px 0 0;color:var(--muted);font-size:14px;font-weight:600}.tips-list{margin:18px 0 0;padding-left:1.15rem;color:var(--muted);font-size:15px;line-height:1.6}.tips-list li+li{margin-top:8px}.rr-bands{margin-top:14px}.rr-bands-title{margin:0 0 8px;font-size:12px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--faint)}.rr-bands-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.rr-band{padding:10px 10px 11px;border-radius:12px;border:1px solid var(--line);background:#fff}.rr-band.is-active{border-color:color-mix(in srgb,var(--accent) 45%,var(--line));background:color-mix(in srgb,var(--accent) 10%,#fff)}.rr-band-label{display:block;font-size:12.5px;font-weight:800;letter-spacing:-.01em;color:var(--ink)}.rr-band.is-active .rr-band-label{color:var(--accent-ink)}.rr-band-tip{display:block;margin-top:3px;font-size:12px;font-weight:600;color:var(--muted)}.rr-compare-list{display:grid;gap:10px}.rr-compare-card{padding:12px 14px;border-radius:14px;border:1px solid var(--line);background:#fff}.rr-compare-top{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:6px 12px}.rr-compare-top h4{margin:0;font-size:14.5px;font-weight:800;letter-spacing:-.02em}.rr-compare-band{font-size:12px;font-weight:800;color:var(--accent-ink)}.rr-compare-typical,.rr-compare-summary,.rr-compare-note,.rr-compare-sources{margin:6px 0 0;font-size:13px;line-height:1.45;color:var(--muted)}.rr-compare-sources a{color:var(--accent-ink);font-weight:700}.rr-compare-sources a:hover{text-decoration:underline}.sourced-table-wrap{margin-top:18px;overflow-x:auto;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.sourced-table{width:100%;border-collapse:collapse;font-size:14px}.sourced-table th,.sourced-table td{padding:12px 14px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}.sourced-table th{font-size:12px;font-weight:800;letter-spacing:.03em;text-transform:uppercase;color:var(--faint);background:color-mix(in srgb,var(--surface-2) 70%,#fff)}.sourced-table tr:last-child td{border-bottom:0}.sourced-table a{color:var(--accent-ink);font-weight:700}.sourced-table a:hover{text-decoration:underline}.tool-prose+.tool-prose{margin-top:10px}.tool-formula{margin:14px 0 0;padding:16px 18px;border-radius:16px;border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 70%,#fff);font-family:var(--font-display);font-size:clamp(18px,2.4vw,22px);font-weight:500;letter-spacing:-.02em;line-height:1.35}.compare-grid{margin-top:22px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.compare-list{margin:10px 0 0;padding-left:1.1rem;color:var(--muted);font-size:14.5px;line-height:1.55}.compare-list li+li{margin-top:6px}.feature-card h3 a{color:var(--accent-ink)}.feature-card h3 a:hover{text-decoration:underline}.related-tools{margin:18px 0 0;padding:0;list-style:none;display:grid;gap:8px}.related-tools a{display:inline-flex;font-size:15px;font-weight:700;color:var(--accent-ink)}.related-tools a:hover{text-decoration:underline}@media(max-width:860px){.qr-tool-grid,.score-tool-grid,.tool-steps,.feature-grid,.score-fields-5,.score-fields-goal,.score-result-stats,.compare-grid{grid-template-columns:1fr}.pair-row-head{display:none}.pair-row,.pair-row-2{grid-template-columns:1fr 1fr 36px}.pair-row input[data-pair=label]{grid-column:1 / -1}.score-rating-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.score-rating-grid-7,.score-rating-grid-11{grid-template-columns:repeat(4,minmax(0,1fr))}.nps-bucket-grid,.benchmark-grid,.rr-bands-grid{grid-template-columns:1fr}.score-rating-num{font-size:18px}.score-mode-seg .seg-track,.csat-industry{max-width:none}.qr-preview-stack{grid-template-columns:1fr}.qr-style-rail{flex-direction:row;max-height:none;overflow-x:auto;overflow-y:hidden;padding:0 2px 4px}.qr-tool-preview{min-height:220px}}.f2f{margin-top:28px;padding:22px;border:1px solid var(--line);border-radius:22px;background:var(--surface)}.f2f [hidden]{display:none!important}.f2f-drop{position:relative;border:2px dashed var(--line-strong);border-radius:18px;background:#fff;transition:border-color .15s ease,background .15s ease}.f2f-drop.is-over{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 7%,#fff)}.f2f-drop.is-busy{pointer-events:none}.f2f-drop.is-busy.is-failed{pointer-events:auto;cursor:pointer}.f2f-drop.is-busy .f2f-drop-inner{display:none}.f2f-input{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.f2f-input:focus-visible+.f2f-drop-inner{outline:2px solid color-mix(in srgb,var(--accent) 55%,transparent);outline-offset:3px;border-radius:16px}.f2f-drop-inner{display:flex;flex-direction:column;align-items:center;gap:8px;padding:40px 24px 34px;text-align:center;cursor:pointer}.f2f-drop-icon{color:var(--faint);line-height:0}.f2f-drop-icon svg{width:42px;height:42px}.f2f-drop-head{font-size:17px;font-weight:650;color:var(--ink)}.f2f-drop-hint{max-width:42ch;font-size:13.5px;line-height:1.5;color:var(--muted)}.f2f-choose{margin-top:12px}.f2f-privacy{margin:12px 2px 0;font-size:12.5px;line-height:1.55;color:var(--faint);text-align:center}.f2f-progress{box-sizing:border-box;min-height:220px;padding:36px 28px 32px;display:flex;flex-direction:column;align-items:center;justify-content:center}.f2f-steps{list-style:none;margin:0;padding:0;display:grid;gap:14px;width:100%}.f2f-step{display:flex;align-items:center;justify-content:center;gap:12px;min-height:22px;color:color-mix(in srgb,var(--ink) 38%,transparent);font-size:14.5px;font-weight:500;line-height:1.35;text-align:center;transition:color .2s ease}.f2f-step[data-state=done],.f2f-step[data-state=active]{color:var(--ink)}.f2f-step[data-state=error]{color:color-mix(in srgb,var(--ink) 42%,transparent)}.f2f-step-icon{position:relative;width:18px;height:18px;flex:none;border-radius:50%;border:1.5px solid color-mix(in srgb,var(--ink) 14%,transparent);background:color-mix(in srgb,var(--ink) 4%,transparent)}.f2f-step[data-state=done] .f2f-step-icon{border-color:color-mix(in srgb,var(--accent) 55%,transparent);background:color-mix(in srgb,var(--accent) 82%,#fff)}.f2f-step[data-state=done] .f2f-step-icon:after{content:"";position:absolute;left:5px;top:2px;width:5px;height:9px;border:solid #fff;border-width:0 1.5px 1.5px 0;transform:rotate(45deg)}.f2f-step[data-state=error] .f2f-step-icon{border-color:color-mix(in srgb,var(--ink) 18%,transparent);background:color-mix(in srgb,var(--ink) 14%,#fff)}.f2f-step[data-state=error] .f2f-step-icon:before,.f2f-step[data-state=error] .f2f-step-icon:after{content:"";position:absolute;left:50%;top:50%;width:1.5px;height:9px;margin:0;border-radius:1px;background:color-mix(in srgb,var(--ink) 55%,transparent)}.f2f-step[data-state=error] .f2f-step-icon:before{transform:translate(-50%,-50%) rotate(45deg)}.f2f-step[data-state=error] .f2f-step-icon:after{transform:translate(-50%,-50%) rotate(-45deg)}.f2f-step[data-state=active] .f2f-step-icon{border-color:transparent;background:transparent}.f2f-step[data-state=active] .f2f-step-icon:before{content:"";position:absolute;inset:0;border-radius:50%;border:1.5px solid color-mix(in srgb,var(--accent) 22%,transparent);border-top-color:var(--accent-ink);animation:f2f-spin .75s linear infinite}.f2f-step[data-state=pending] .f2f-step-icon{border-color:color-mix(in srgb,var(--ink) 12%,transparent);background:color-mix(in srgb,var(--ink) 5%,#fff)}.f2f-step[data-state=pending] .f2f-step-icon:after{content:"";position:absolute;left:5px;top:2px;width:5px;height:9px;border:solid color-mix(in srgb,var(--ink) 22%,transparent);border-width:0 1.5px 1.5px 0;transform:rotate(45deg)}@keyframes f2f-spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.f2f-step[data-state=active] .f2f-step-icon:before{animation-duration:2.4s}}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.f2f-error{margin-top:14px;text-align:center}.f2f-result{margin-top:0}.f2f-status-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin:0 0 12px}.f2f-live{display:inline-flex;align-items:center;gap:8px;margin:0;font-size:13.5px;font-weight:550;color:var(--muted)}.f2f-dot{width:7px;height:7px;flex:none;border-radius:50%;background:#2f9e6a}.f2f-cta{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap;margin:14px 0 0;padding:18px 20px;border:1px solid var(--line);border-radius:16px;background:color-mix(in srgb,var(--accent) 8%,var(--surface))}.f2f-cta-copy{flex:1 1 240px;margin:0;font-size:14.5px;line-height:1.55;color:var(--ink)}.f2f-cta-actions{display:flex;align-items:stretch;gap:8px;flex:none}.f2f-again-mobile{display:none}.f2f-frame{display:block;width:100%;border:1px solid var(--line);border-radius:16px;background:#fff;transition:height .2s ease;scrollbar-width:thin;scrollbar-color:#c4c4c8 transparent}.f2f-frame::-webkit-scrollbar{width:5px;height:5px}.f2f-frame::-webkit-scrollbar-track{background:transparent}.f2f-frame::-webkit-scrollbar-thumb{background:#c4c4c8;border-radius:999px}.f2f-frame::-webkit-scrollbar-thumb:hover{background:#a1a1aa}.f2f-status-actions{display:flex;align-items:stretch;gap:8px;flex:none}.f2f-again,.f2f-keep,.f2f-keep-icon{flex:none}.f2f-again{padding:10px 16px;border-radius:11px;font-size:14px;background:linear-gradient(180deg,#ffffffeb,#fafaf9e6);border-color:var(--line-strong)}.f2f-keep-icon{display:inline-flex;align-items:center;justify-content:center;gap:6px;box-sizing:border-box;height:auto;width:auto;padding:10px 14px;border-radius:11px;font-size:14px}.f2f-keep-icon svg{display:block;width:16px;height:16px;flex:none}@media(max-width:640px){.f2f{padding:16px}.f2f-drop-inner{padding:30px 16px 26px}.f2f-progress{min-height:200px;padding:28px 18px 26px}.f2f-status-bar{margin-bottom:10px;justify-content:center}.f2f-status-actions{display:none}.f2f-cta{padding:16px;flex-direction:column;align-items:stretch;text-align:center}.f2f-cta-copy{flex:none;width:100%}.f2f-cta-actions{width:100%;justify-content:center;align-items:stretch;gap:8px}.f2f-again-mobile{display:inline-flex}.f2f-again,.f2f-keep{width:auto;text-align:center;padding:9px 12px;border-radius:10px;font-size:13px}}